About CRM Platform
A Necessary Tool for Any Business To Thrive in Customer Relations
A CRM platform is a technology used by a business to manage
customer interactions and capture crucial data collected throughout
those interactions. Customer relationship management systems assist
businesses in collecting and analyzing customer data, as well as turning
that data into useful information that improves business relationships.
With CRM: – Improve customer relations
– Automate repetitive tasks
– Better internal communication
In fact, CRM does not only manage customers, but also helps
organizations in various aspects of centralized management, including
clients, suppliers, and potential customers. Automate every aspect
related to customer interaction including sales, marketing, analysis,
customer support, and service!
Cloud-based CRM
Never Miss An Opportunity To Expand Customer Value
Cloud CRM is also known as Software-as-a-Service (SaaS) CRM.
With effective cloud CRM software, you no longer worry about the
possible loss of information and no longer rely on manual spreadsheets
to access customer-related information. It makes the customer
relationship management process as seamless as possible!
> Real-time insights
> Comprehensive data view
> Instant data access
> Mobile device access
With a cloud CRM, you can leverage information and collaborate easily.
Keeping in sync with team members by connecting everyone to one
CRM platform.
Why CRM?
Must-Know Benefits of Customer Relationship Management Systems
Improve Data Efficienly
Customer data from the CRM system is centralized in one place. Customer service teams can access real-time customer data at a glance and it can provide a more personalized response.
Reduce Management Costs
The CRM system digitizes the enterprise’s sales business process, manages sales staff work processes at a lower cost compared to standard management strategies, and it can minimize management expenditures.
Enhance Product and Services
The data of the CRM system is collected from various sources within the company. improvement of products and services can be done based on customer feedback and opinion.
Integrate ERP
Strengthens business with ERP Systems
Automate your business along with CRM and ERP systems. You may rely
on both systems to achieve a unified data model.
> CRM – Streamline the customer sales process
> ERP – Streamline the financial transaction process
CRM Add-Ons
Create Genuine Connections with Leads with CRM Messaging
App power to your CRM system by automating messaging allowing for deeper engagement with customers via personalised text messages and campaigns.
> SMS Text Messaging
> Whatsapp Messaging
> Email Messaging
Save your organisation time and resources by automating communications
that are triggered when a customer takes a specific action.
Take A Look
Companies that Make Use of CRM Softwares
Why choose Grace Infosoft ?
Trusted CRM Solution Provider
Here at Grace Infosoft’s, we are committed to delivering professional yet user-friendly CRM software in USA & India. With our personalized CRM solution, we help you to centralize your business by automating sales, marketing services to customer support for smoother interaction.
Solution
Grace Infosoft CRM Platform Solutions
Be it financial services, hospitality, eCommerce, we got you covered!
We can tailor-make CRM systems for various types of industries. Utilize the best CRM software to empower your business.
Companies That Trusted Us
FAQ’S
It usually depends on your CRM project requirement, complexity, and urgency. Nevertheless, we will try our best to meet the client’s deadline if they have a deadline in mind. Speak to us for a quote.
Yes, it has become a must-have tool for businesses to gain deeper customer understanding. Whether you’re a start-up or SME or MNC a CRM solution is essential to obtain better control and simplicity to multiple business tasks including marketing, sales, and customer support.
If you’re looking for a flexible CRM solution to grow your business further, talk to us! Our professional team would love to hear from you and turn your idea into reality.
In some ways, the two systems are similar, yet their basic functions are different. Consumer Data Platform (CDP) refers to a consumer-centric data management platform. It is mainly used for the conversion of potential customers and the retrieving of regular customers.
However, customer relationship management (CRM) is to conduct customer relationship management through informatization and data. It is mainly for sales and service departments to realize data informatization and improve efficiency and sales. If you are interested in finding more about CRM systems, talk to us!
Want a streamlined CRM platform to empower your business?
Create lasting customer experiences with a customizable CRM system with us today!
BRANCHES
NAGPUR
Plot no -06, Narkesari Housing Society No – 01, Omkar Nagar Road, First Floor, Above Medplus Pharmacy Building, Nagpur, Maharashtra (440027)